Personnel certifications by TÜV Rheinland are now also accessible as secure online certification  – via online proctoring worldwide. This is TÜV Rheinland Academy and PersCert TÜV’s response to how the Corona-related lockdown has changed the way of life of students and those who pursue adult education and certification in almost all countries.

Learning and preparing for exams is an arduous task for anyone, but if the exam is then delayed, this can be an extremely frustrating experience. So PersCert TÜV was faced with the seemingly insurmountable challenge as a result of the Corona pandemic of certifying thousands of students and adult learners each month in a way that was secure and remote so that participants working from home could take their exams from home as well. PersCert TÜV implemented the Certification Hub in a matter of weeks to be able to provide online certification exams since mid-April.

750 different online certification in 38 languages remotely possible

Certification is an essential instrument for companies and authorities wanting to understand better the competence and knowledge of their staff for the tasks at hand. Whether working in health care, food safety, industrial plants, or management systems, these individuals need to prove that they have kept their knowledge and skills up to date. PersCert TÜV has been developing and conducting internationally recognized and comparable assessments for the determination of competence for many years, and PersCert TÜV certifies thousands of individuals around the world in around 750 ISO 17024 compliant certification programs. Now on completing their training in a variety of virtual classroom formats provided by TÜV Rheinland Academy and training partners, they can certify in a secure and safe environment and be able to validate their competence rapidly.

24/7 availability of Online Proctoring Service

The online certification with the Certification Hub allows two variations, both of which are fully GDPR compliant. Either the participant can use the online proctoring 24/7 service (which is currently English-speaking only). The educational institution registers and authorizes the candidate for the online examination, validating that he or she fulfills the admission requirements. The candidate receives a link to the Certification Hub and can then schedule an online proctored exam appointment via their PC or laptop in the comfort of their own home. The test candidate then downloads a secure browser and logs in with his or her access data fifteen minutes before the start time. The secure browser ensures that the candidate can take the exam on their device but cannot access other applications, the Internet, a printer, etc. during the course of the exam. The candidate must activate his web camera and is welcomed by an online exam supervisor who observes the candidate during the exam. The proctor starts by authenticating the photo ID of the candidate and checking that the candidate is alone in the room. Once the proctor is satisfied that secure exam conditions are met, the exam can then be started.

After passing the exam, the candidates immediately receive their online certification results in the case of automatically scored multiple-choice exams. If there are open questions in the exam, e.g., create an audit report, the responses of the candidate are separately scored remotely by assessors with a scoring tool inside the Certification Hub. In the future, candidates will also be able to download a digital certificate from the Certification Hub.

The second variation, which has been developed to accommodate candidates who would rather interact with an online proctor in their local language, follows a similar process, but the candidate is assigned an exam appointment in an exam session event by PersCert TÜV.

Further developments of the Certification Hub

The Certification Hub is currently configured to deliver written multiple-choice and open question (manually scored) examinations. However in later phases this year the usage of the online Certification Hub will be extended to enable practical assessments via Tablet.

You can find further information about PersCert TÜV at www.tuv.com/academy-perscert

CTA_PersCert_EN

As one of the fastest-growing societies in Europe, the demand for services for seniors in various sectors is increasing in Poland, but also in Germany. Due to market needs for professionally trained, qualified, and certified employees in Poland, TÜV Rheinland Academy has started developing different programs for elderly care, oriented to the requirements of the German market.

Many employment agencies in Poland employ their teams in the elderly care sector, particularly in Germany. In 2011, one of the most significant associations of employment agencies was interested in training for the staff who take care of seniors and working abroad, especially in Germany as the elderly care assistant. Even though they already have many years of experience, the association wanted to train the staff and increase their competencies with certified qualifications also recognized on the German market. Therefore, TÜV Rheinland Academy Poland developed a customized project for the employment agencies and their customers.

Due to restrictive regulations of the German market, German employers increasingly demand the qualifications and competencies of employees in the elderly care industry. These regulations define the scope of requirements for people performing care and care activities. The Polish training meets these requirements — divided into two modules, the training offers one self-learning part (in the form of scripts) as a preparation for the second module, which covers 80 hours of intensive workshops.

On the first day of the workshop, there is a written exam from the self-learning part. With the final personnel certification, the Polish attendant of elderly care now stands out in the market, especially in contrast to non-qualified people in this branch. The competence of the staff is essential in assessing the quality of care services provided. Careers, apart from detailed theoretical and practical preparation, must also have appropriate interpersonal skills. In this industry, high sensitivity to the needs of older people is of paramount importance, where the basis is the knowledge and understanding of those under care.

Elderly Care E-learning Module “Dementia diseases”

Initially, the training for the customized project for employment agencies was based on the German “Nursing Assistant” (Pflegehelfer) program with the exam and the final personnel certification. After three years of experience with this target group, TÜV Rheinland Poland gained the know-how to develop other training specified for the local market needs. One of the developed training contains a three day short workshop plus an e-learning module about the elderly care topic “Dementia diseases”, to fulfill the training content. This training was developed under an EU project dedicated mostly for the employees who already work with seniors in daily houses or nursing homes.

TÜV Rheinland Academy Poland pays particular attention to the quality of the training programs. An essential factor during the workshops is the ability of the students to use rehabilitation beds, wheelchairs, blood pressure monitors and small care devices properly. However, the ability to communicate with seniors and activate them again and again, as well as the soft skills of the accompanying staff also play a major role. To date, our colleagues in Poland have trained more than 200 participants in various courses.  Although there is a great need for training in the elderly care sector, the main focus of investment has long been on infrastructure or equipment. Fortunately, it is becoming apparent that awareness of the qualification needs of the personnel is also slowly increasing in nursing care for the elderly. TÜV Rheinland Academy Poland is prepared to make its contribution to ensuring that the level of competence within the sector rises as quickly as possible in favor of the elderly.

Competence Management TÜV Rheinland Academy

TÜV Rheinland has set up appropriate Anti-Corrosion Training courses in response to the market requirements for corrosion protection in Poland. We encounter steel constructions everywhere. Steel is one of the most versatile building materials and enables wide-stretched, slender and transparent creations in an almost unlimited variety of shapes. Also the size of the object is practically endless. However, steel must be cared with diligence and regularly maintained to ensure its longevity. Anna Konewecka, Local Stream Manager at TÜV Rheinland Poland, gives an insight in the Anti-Corrosion Protection Training.

Building constructions such as houses, towers, bridges, and cars are made of steel, on which in turn a lot of welding work is carried out. Also, steel structures are painted. But what many don’t know: Painting is used not only for aesthetic reasons but also to protect the steel from corrosion. Anti-corrosion coatings are a necessity, not only because of normative or customer requirements but also because they ensure the quality and safety of the use of constructions and building objects.

Insufficient quality of buildings and steel structures is almost synonymous with inadequate safety. The quality and safety of buildings, objects, and structures depend not only on their performance but also on the correct design and material solutions and proper use. Quality also depends on the awareness and qualifications of the personnel. Given growing demands for standards in the construction industry and an increasing need for employee skills, particularly around anti-corrosion protection, TÜV Rheinland Poland took advantage of this opportunity and began expanding its anti-corrosion protection training as early as 2012.

Lack of knowledge in steel factories

“We had recognized that workers in steel factories had previously lacked expertise in the field of anti-corrosion protection. Whether painters, quality controllers or corrosion protection inspectors: the requirements placed on those involved vary depending on the activity. Customers need someone who knows what kind of paint to use for a particular steel structure, who knows how to use it and who can also test the paint finish,” explains Anna Konewecka, Local Stream Manager at TÜV Rheinland Poland. “Unfortunately, there was no qualification for quality control in the field of anti-corrosion protection on the market. We have noticed that the Polish market is very interested in corrosion protection and the market needs are constant. So we’ve developed a training program that meets the needs of the market.”

The target group for the training includes all manufacturing companies active in industry and dealing with steel, including the automotive industry. The division trains around 100 quality controller of paint protective coatings every year since 2013. Corrosion protection training is one of the most sought-after courses offered by TÜV Rheinland Poland. “Our unique selling point is that we combine the training program with the accredited program for personnel certification according to ISO 17024, the standardized standard for personnel certification,” explains Anna Konewecka. This means that all corrosion protection controllers and inspectors qualified by TÜV Rheinland Academy are recognized throughout Europe – which is additional benefit to the participants. “Our qualification for Inspector of paint protective coatings, for example, is relevant for the worldwide known qualification “FROSIO Inspector”. We are the second accredited personnel certification body in Europe to offer this qualification level.”

Anti-corrosion cooperation with companies and universities

The anti-corrosion training for quality controllers includes 30 hours, for inspectors, it’s 72 hours and one-day exam after each training. The examination is divided into a theoretical and a practical part. In the practical test, for example, the participants receive a sample of a paint finish and have to check the parameters and technical features, among other things.

TÜV Rheinland Poland does not only cooperate with the commercial market. “We also see an opportunity in cooperation with universities. One of our partners is the Silesian Technical University in Gliwice. We have been working together in various areas for 19 years,” says the Local Stream Manager. The Faculty of Mechanical Engineering of the Silesian Technical University has decided to introduce a specialization for corrosion protection qualification. TÜV Rheinland promoted this specialization and was actively involved in the program design. The first four students have already been successfully certified in the accredited TÜV Rheinland procedure.

Competence Management TÜV Rheinland Academy

When it comes to your career don’t stop dreaming! Astronaut, professional soccer player, princess: Do you still remember what you once wanted to become? Not all childhood dreams come true. But sometimes the dream job is still only a stone’s throw away. Let yourself be inspired – by success stories around the globe.

Times are changing. Career dreams hardly do: For decades, little boys have dreamed of becoming police officers or pilots, girls usually want a professional career as (veterinary) doctors or teachers. However, Sophia was different: She liked to tinker with technology, even at an early age. Pin toys, Lego robots, computers – she wasn’t satisfied until she knew exactly how something worked. Later, she dreamed of running her own IT company. A career dream she realized: Together with two friends, Sophia founded her own Start Up. ” To keep my business growing, I have to keep up with the latest technology,” she says. The instructors at TÜV Rheinland Academy are there to help her. They themselves have practical experience and are dedicated to you with innovations and digitization.

> In this video you can get to know the whole story of Sophia.

Happiness makes you productive

TÜV Rheinland Academy is specialized in training and further education in technical professions and offers companies, graduates and professionals a wide range of opportunities to develop their personal potential in their dream job. Mohammed from India has also benefited from it. Initially, he wanted to be a racing driver. Today, he works as a mechatronics engineer for an international automotive group. Not least because with the Vocational Training of TÜV Rheinland Academy he experienced exactly the dual vocational training based on the German model, which is the basis for getting an opportunity for a job interview with global players. He made it, although he came from a modest background and lacked the money for education. “The education was financially supported and was outstanding. That’s why I can live my dream career today,” he says. Good for his employer! After all, studies show that happy employees are about 20 percent more productive than their dissatisfied colleagues.

> In this video you can get to know the whole story of Mohammed.

There could be more people like Sophia or Mohammed worldwide following their dream job. According to the Gallup Engagement Index in the USA, just one in three employees (33 percent) still feels emotionally committed to his job. And that is already the world’s top value. In the European Union, only one in ten employees (11 percent) is happy with his or her job, while one in four (25 percent) has already mentally resigned.

Why is that? On the one hand, many companies concentrate exclusively on their day-to-day business and thereby lose sight of employee development. On the other hand, even employees do not pursue their career goals consistently enough. John’s example shows that things can be different: Already as a child, he was very ambitious. Today, he works in his dream job and moves heavy construction frames as a crane operator. It wasn’t always easy to get there. “I started at the bottom, but I always kept an eye on my goal,” John remembers. Then his employer financed his training as a crane operator, and he passed the examination at PersCert TÜV. For him, personnel certification is not just a degree, but a kickoff for a successful international career that offers him many opportunities.

> In this video you can get to know the whole story of John.

Tailor-made e-learning offers for individual career dreams

So it’s not always the direct route that leads to the dream job, but that’s exactly what you should expect and inform yourself accordingly. Especially the increasing digitalization and automation offers exciting, sometimes undreamed of development possibilities. Today, for example, it is no longer necessary to study computer science to protect companies from hackers, viruses and other threats. Jane can prove this: she decided not to study and instead took tailor-made e-learning courses at TÜV Rheinland Academy. Today, she works as an IT expert and continues to focus on digital training. “Together with TÜV Rheinland Academy, for example, we have developed a customized course on cybersecurity for our company,” she says. “It is working out really well!”

> In this video you can get to know the whole story of Jane.

Paul also opted for a training course at TÜV Rheinland Academy as part of his continuing education program and was very enthusiastic about the practice-oriented courses. Without hesitation, he applied to be a trainer. With success. Today, he shares his expertise with young professionals and executives around the world. “I used to be a great electrical engineer at home. Today, I’m creating new ideas worldwide,” he proudly states. “It’s nice that I can share my dream with so many people and pass on my knowledge myself – so that others may also realize their career dreams.”

> In this video you can get to know the whole story of Paul.

We hope you haven’t given up dreaming either! Find out more about how the services offered by TÜV Rheinland Academy have supported Sophia, Mohammed, John, Jane and Paul on their career dreams, or find out for yourself what opportunities are available to you worldwide through training and further education at TÜV Rheinland Academy. Find out more on www.tuv.com/academy.

Competence Management TÜV Rheinland Academy

To ensure patients a gentle, effective and at the same time efficient treatment,  research-driven pharmaceutical companies need to develop, improve and launch qualitatively outstanding therapies and pharmaceuticals. Experts with relevant qualifications are required to provide the clinical trials and approval studies at doctor’s surgeries and in hospitals: e.g. study nurses and study assistants. They ensure, that trials and studies run competently and according to the clinical validation plan. Training institutions like PAREXEL Academy provide the aspiring specialists both, the know-how and the tools they can apply in clinical research practice.

TÜV Rheinland Academy cooperates with PAREXEL
From left to right: Carsten Kleinert, Prof. Dr. Ulf Schneider (PAREXEL International), Enrico Rühle, Siegfried Schmauder (TÜV Rheinland)

Cooperation to meet the growing needs of biopharmaceutical industry

PAREXEL International and TÜV Rheinland Academy & Life Care have entered into discussions regarding a possible cooperation in respect of building global standards for education and training in the field of Clinical Research. The cooperation aims to deliver tailored, meaningful and effective education and training programs to meet the increasing global demand for professionals in the biopharmaceutical industry and build a sustainable talent pipeline. Therefore, Prof. Dr. Ulf Schneider, PAREXEL International, and Enrico Rühle, TÜV Rheinland Academy & Life Care, had plan to cooperate in training business a Memorandum of Understanding (“MoU”). By concluding this MoU, both parties expressed their intention to explore the possibility of a cooperation its terms and conditions further.

Key issues of the co-operation between PAREXEL and TÜV Rheinland

As key issues have been defined:

  1. to explore the possibility of a co-operation in respect of offering and marketing trainings in the field of Clinical Research on a global scale by using both parties’ expertise.
  2. to co-operate in defined education and training areas, e.g.:
    • roll-out of PAREXEL Academy programs delivered at selected TÜV Rheinland Academy’s locations Germany, Greater China, South Korea, Japan, and further locations in Europe and South America.
    • set up of both, joint full-time and part-time certificate programs, and degree programs with established university partnerships.

 

Further more, the coooperation includes:

  • to use TÜV Rheinland Integrated Learning Management System (ILMS).
  • to market defined portfolio and use as recruitment instrument.
  • to implement an online job portal to place graduates and build a constant talent pipeline.

 

As the first action points have been defined:

  • to offer Site Staff Trainings in the field of Clinical Research at selected locations of TÜV Rheinland Academy in Germany.
  • to roll-out a joint „Nursing School“ program with a pilot in Poland with the perspective of expanding program offer in Eastern Europe.
  • to implement TÜV Rheinland ILMS into the PAREXEL learning environment.

 

About PAREXEL

PAREXEL International is a leading global biopharmaceutical services organization, providing a broad range of expertise-based contract research, consulting, medical communications, and technology solutions and services to the worldwide pharmaceutical, biotechnology and medical device industries. Headquartered near Boston, Massachusetts, PAREXEL operates in 80 locations with more than 15,000 employees in 50 countries. In Germany alone, the company employs more than 1,600 people.
PAREXEL Academy offers professionals training courses, workshops, and conferences at national and international levels since 2001.

The first congress of the Polish senior citizens economy created a new model for private and public investment in services for the elderly.

On October 29, 2014, the first congress of the so-called “silver economy” took place in Poland. The topics included:

  • Demographic change and new economic challenges.
  • Options for financing programs for senior citizens.
  • New construction and modernization of senior citizen housing and residences.

The congress was organized by the Forum for Economic Development & Entrepreneurship and hosted by the National Institute of Economics and the Adam Smith Center.

The first congress of the Polish senior citizens economy created a new model for private and public investment in services for the elderly. Congress participants rated the potential of the industry and its importance to the national economy, especially for the labour market. Services for seniors open up new employment opportunities in small and medium-sized centers that are now threatened by depopulation and chronic unemployment among young people and people aged 50+.

In addition to a presentation program, the event provided discussions on various topics. As part of the topic “Labour Market, Training and New Training Facilities for Professionals” Ursula Taege from TÜV Rheinland Academy in Germany presented the German education system of the nursing profession as well as the Professional Academy for Nursing at TÜV Rheinland. Anna Konewecka from TÜV Academy Polska shared experiences from the project “Education of Nursing Assistants with Personal Certification”. In this project, the academy in Poland trained Polish experts in 24-hour-care in Germany on behalf of temporary employment agencies. Further training for nursing staff is under preparation.