Author Archive %s Christina Strotmann

myths of leadership_svengrote_tüvrheinland

7 Myths of leadership – that you should forget

In the context of digital transformation, how can and how should managers and executives ensure with qualified leadership that teams and individual employees remain healthy, qualified and motivated – despite the stress brought on them by change and dynamic working conditions? For example, first of all be self-critical: After all, if things don’t run smoothly in the company, productivity and innovation rates fall short of expectations and the company falls steadily behind in the market, this can be caused by the coexistence of traditional and modern management models. Some executives like to cling to outdated models of staff management – and at the same time hope to somehow manage to survive the change. Dr. Sven Grote, who also talked about the TÜV Rheinland dialog “Human and health”, addresses the most important management myths.Read More

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How does the culture of prevention succeed?

Today, VUCA shapes the modern working world: it is subject to volatility, uncertainty, complexity, and ambiguity, that is what we today call digital transformation and the associated disruption. In times of VUCA, what does that mean for the health of workers and the competitiveness of the company?  This central question goes to Prof. Dr. med. Joachim E. Fischer in an interview with tr-academy.com. The Director of the Mannheim Institute for Public Health at the Medical Faculty Mannheim of the University of Heidelberg sees in the “FreuSinn” – joy at work – a central factor for a healthy and motivating Leadership 4.0. In his opinion, the thesis that prevention is better than cure – is more relevant than ever.

In your opinion, how can one reconcile protecting employee health and the competitiveness of a company?

Traditionally, the culture of prevention has been meant: We protected employee health with technical measures designed to reduce exposure to risk. We have achieved an exemplary high standard in this regard. Today, digitalization has taken over the workplace and has increased the amount of knowledge work employees do. The demand for flexible, individualized solutions is increasing, especially in industrial settings. This is changing the kinds of health protection we need to provide. Averting physical risks is taking a back seat and it’s becoming more important to strengthen employees’ ability to cope with challenges. Adding to the complexity is an increasing unpredictability and uncertainty, often even contradictions, which are not exactly diminished by current political upheavals, whether it’s Brexit or American tariffs.

But people need sufficient security in order to tap their potential. The culture of prevention in the sense of using conventional health campaigns such as veggie day in the staff cafeteria, health awareness days, or healthy back training is far too short-sighted. By taking the opportunity to find out what will help employees develop their potential and thus increase the company’s competitiveness is often good for their overall mental health. The aim here is to find the best possible intersections: this is at the heart of the new “culture of prevention.”

You see having a sense of joy (“FreuSinn”) as a central factor of the culture of prevention in the sense of a healthy and motivating Leadership 4.0. What exactly do you mean by this?

Originally, it was out of pure scientific curiosity that we asked more than 20,000 people whether they look forward to going to work in the morning when they wake up and whether their work helps them see their lives as meaningful. We were quite surprised when those employees who could fully agree with both statements were healthier, even down to biological markers, and described themselves as more effective. We decided to name this phenomenon “FreuSinn.” Obviously it is joy, not fun, and experiencing the job as meaningful is vital to these people. It is close to what others have described as “flow.” And we know from neurobiological research that the frontal lobe of the brain is particularly active when these conditions are active. It is in the frontal lobe where we think, decide, invent, judge, plan. In other words, exactly those things today’s knowledge-based economy and society need.

If a company’s ability to create value increasingly depends on employees’ using the frontal lobes of their brains and not shutting that aspect of their humanity down when they cross the entrance gates, then it is up to managers at all levels of the hierarchy to create the conditions for more joy and meaningfulness at work. This does not necessarily make the management task any easier, because there are no simple formulas to follow. Sometimes it might involve simplifying disruptive processes. It might be allowing certain people to work from home or it might involve firing people that are disrupting the team with their poisonous attitudes. An important task in this regard is to cushion the ubiquitous uncertainty credibly, whether it is uncertainty caused by fixed-term contracts (like we have in research) or the uncertainty caused by turbulent markets. And because many people react more irritably under stress and with increasing exhaustion, taking care of the workplace atmosphere day in, day out becomes all the more important.

We recently evaluated data from a representative study conducted by the German Labor Ministry, which included both an internationally used scale for mental well-being and a scale for measuring enthusiasm, commitment, and passion for work. The results showed that 40% of employees are both committed and engaged in their work and also mentally healthy. So a job that keeps you healthy has long been a real possibility. Empirical data from several studies even agree that people who voluntarily work longer and feel useful have longer lives. Managers must therefore ask themselves how they can increase the sense of joy and meaningfulness at work both today and in the future tomorrow from their own strength without extensive training. Whether it’s city cleaning, nursing care for the elderly, working the assembly line, or in an architecture firm. We know companies in every industry that can do this. They have low absenteeism rates, and they generate great added value with their work. Almost nothing has a more lasting effect than genuine sincere recognition for good performance. And not in the form of a bonus payment at the end of the year, but with a grateful handshake immediately.

We have collected our own data to compare the effects of convention health campaigns with that of creating a sense of joy and meaningfulness at work. While 10% healthier behaviors only contribute 1% to employee health and just over half a percent to productivity, 10% more joy and a sense of meaning bring about 5% more productivity. It’s no wonder why SAP’s Business Health Culture Index, where half the questions measure the quality of leadership and support, has become a significant internal key performance indicator for SAP. PWC calculated on SAP’s behalf that a 1% improvement in the Business Health Culture Index translates into €65-75 million more profit. This is no secret; it has been published online in SAP’s annual report. Anyone who thinks conventional health campaigns will be enough will, in the long run, not be able to exploit the full potential of holistic health management.

What opportunities do you see in bargaining agreements that can’t be solved by the healthcare system?

The healthcare system is excellent when it comes to treating acute illnesses with clear medical causes and treatment options. However, the healthcare system is not at all equipped to maintain employees’ ability to work and create value. If, for example, employees are so mentally restricted that, although they still function day-to-day and aren’t in need to psychiatric hospitalization, they will no longer be able to work in a way that creates value. We have to define a new culture of prevention. Our healthcare system only offers waiting times and no solutions. So there is a gap between conventional, technical health protection measures and the healthcare system which is yearning for healthcare that includes psycho social aspects. This applies to a wide range of potential offerings aimed at the individual, such as family assistance in problem situations such as caring for relatives, early intervention in cases of pain or psychological complaints, and meaningful attempts at making working hours or locations more flexible.

But this affects especially how we design work, that is, the conditions under which people work. Whereas the focus was once on emissions, noise, dangers, and lighting, it’s the psycho social impact and mental noise that we now need to get under control. What gets forgotten in all these risk assessments is that the mind also benefits from resources that will help it to overcome challenges. So it’s not just a question of reducing burdens and averting dangers. Unlike the technical prevention of risks, the most important thing for the mind is that which strengthens it. You can’t avert the cancer risk from asbestos through your mood. But you can solve a big task together as a team and what remain are the sense of achievement and the certainty and confidence of being able to solve the next problem together again, too.

When I was a child, Esso gas stations used to advertise with the “tiger in the tank.” The “tiger in the tank” for value creation is increasing the experience of joy and meaningfulness at work. The cover story of the current issue of Harvard Business Review is: “When work has meaning: how to turn purpose into performance.”

Professor Fischer, thank you for speaking with us.

TÜV Rheinland receives education award „digita 2016“

Renowned German Education Media Award for the digital learning project “Virtual Pharmacy” / Awarded by NRW Minister of Education and Cultural Affairs Löhrmann at the education fair Didacta

The Academy of TÜV Rheinland has received the prestigious German Education Media Award “digita” on 17th February. The award was presented at the education fair didacta in Cologne by this year’s patron of the event, the North Rhine-Westphalian Minister of Education and Cultural Affairs Sylvia Löhrmann.

TÜV Rheinland has been awarded for the digital learning project “Virtual Pharmacy” in the category “Vocational Education and Study”. The winning project has been developed by TÜV Rheinland for Beiersdorf in 2011 and continually advanced ever since.

„Acknowledgement of our work“

With the virtual sales training product the globally operating German consumer goods group Beiersdorf imparts knowledge and consulting expertise for a premium skin care product line exclusively available in pharmacies. The target group is pharmaceutical technicians. “In this game based learning environment, the target group can autonomously and independently of time and place acquire the expertise needed through web-based training and train customer consultations.

Through multiple certificates competence mediation is concluded meaningful. “The fact that this learning format is awarded the digita Prize, for us is a confirmation of our work and we are very pleased,” said Christoph Hieber, digital-learning expert and Head of Workplace Learning Solutions (WLS) at TÜV Rheinland.

How Sport Clubs benefit from TÜV Rheinland

Advanced Training in Professional Sports

Professional German sport clubs learn from Markus Dohm, Executive Vice President Academy & Life Care TÜV Rheinland, how to deal with entrepreneurial challenges on the SPONSORs Clubmanager Summit at BayArena Leverkusen, Germany.

The clubs in German professional sports constantly need to establish more professional structures. Only this way, they can increase their sales and meet the demands of the fans, the media and sponsors. Under the motto “From Clubs for Clubs” innovative marketing approaches and pioneering changes in the organization of clubs, leagues and associations were discussed at SPONSORs Clubmanager Summit.

Thus, Markus Dohm held a lecture about the success factor personnel competence on the summit at BayArena Leverkusen, Germany in November 2015. He taught managers of the national soccer league and leaders in German basketball, ice hockey and handball how dynamic and practice-oriented advanced training in professional sports can master entrepreneurial challenges.

Being the leading platform for information exchange in sports business for market players, SPONSORs chose the topics most recent concepts in CRM, working with young talents, quality management and innovative marketing approaches for the SPONSORs Clubmanager Summit.

New TÜV Rheinland Standard
“Certified Service Quality-Sports”

For the satisfaction of stadium visitors and viewers TÜV Rheinland has developed certification procedures by which the quality of sports clubs can be tested professionally and efficiently. From ticket ordering to visiting a sports event all service aspects such as catering for instance are being examined closely. The internationally recognized TÜV Rheinland standard “Certified Service Quality-Sports” aims at professional clubs as well as amateur clubs and covers all sports.

FC Bayern Munich was the first professional sports club in Germany to become a customer end of May 2015. “With our presence at this industry summit, we highlighted our significance as experts in the fields of advanced training and occupational health management, to open doors with decision makers for future collaborations in professional sports,” said Dohm.

Find out more:

TÜV Rheinland innovation conference in Cologne

Innovation Conference of TÜV Rheinland

Education and Employment 4.0

High-quality cast symposium discussed at the Innovation Conference impact of digitalization on the working environment of the future / Exemplary innovation projects demonstrate how to use technology

On 22 October this year, Markus Dohm, Executive Vice President Academy & Lifecare Germany at TÜV Rheinland AG invited to an ‘Expedition into the future of our working environment’ more than 200 experts from business, science and politics at Flora Köln, Germany. Under the heading ‘Education and Employment 4.0’ high-quality speakers discussed major trends related to the digitization of the economy and its impact on the future of work. Among the participants were in addition to numerous company representatives also CEO of TÜV Rheinland AG Dr. Michael Fübi, TÜV Rheinland CHRO Thomas Biedermann and Professor Dr. Bruno O. Braun, Chairman of the Board of TÜV Rheinland AG. The event was held under the patronage of Federal Minister Andrea Nahles, whose Ministry published a ‘Green Paper’ on the subject (German language).

Among the prominent speakers was the Archbishop of Cologne, Cardinal Rainer Woelki. He stressed in his welcoming speech the importance of education, particularly with regard to the integration of the many refugees and called on the participants to accept more ‘alternative educational biographies’ in the company.

Numerous experts, including Prof. Dr. Jutta Rump, Director of the Institute for Employment and Employability at Ludwigshafen University, and Prof. Dr. Torsten Oltmanns of Roland Berger Strategy Consultants, showed that the digitalization will affect much more our working environment and jobs as currently already noticed. Intensive discussions between speakers and participants made clear that the uncertainty about the further development in many companies is huge. A conclusion: The continuous training of their employees and a high flexibility are becoming increasingly important for companies considering the changes. At the same time, ‘social innovations’ are needed beside the technical ones to exploit the potential of technology usefully and employee-friendly.

How digitization may now be used in everyday business, innovative projects presented on market stalls. Examples were the use of virtual reality in construction projects, new learning concepts for apprentices or new opportunities for ‘social business’ via platforms that bring together employees, customers and partners. TÜV Rheinland also presented the own solutions in the field of Workplace Learning Solutions.

‘We took the participants of the event on an expedition into the still new terrain of the digitalized working environment to give them the so important suggestions and impulses on this future issue. In this way, we have managed to raise our profile in front of proven experts as a leading service provider of further education and occupational health management’ says Markus Dohm.

Further information on:
www.tuv.com/innovationstagung (German language)

A+A trade fair in Düsseldorf 2015

A+A Düsseldorf – Meet us on the world biggest OHS trade fair

For your safety we will go the extra mile

A+A trade fair logoDüsseldorf, 27th to 30th October 2015
You’ll find us in hall 10, booth G49
and on the congress at CCD South

 

With the motto “For your safety we will go the extra mile” TÜV Rheinland presents its broad and innovative range of services in the field of safety, security and health at work on the world biggest OHS trade fair.

Why is it worth to visit us on A+A?

TÜV Rheinland A+A presentation at a glance:

  • sustainable management solutions within OHS
  • solutions in introducing OHS rules in your company
  • OHS services in the Asian market
  • sustainable solutions to ensure knowledge and competencies of your workforce
  • exciting expert talks at the booth about the latest OHS trends and new media training
  • informative presentations and discussions on the congress

 

Our hightlight on A+A

Be active and try our 3D Shoe Scanner with which you can identify your perfect fitting work shoe. TÜV Rheinland provides an exclusive photo action and healthy smoothies with happy hour.

VISIT US IN DÜSSELDORF!

Detailed information about the exhibition of TÜV Rheinland on A+A

We provide sustainable management solutions within OHS – tailor made and for all requirements helping you to find the right strategy and implementations in safety management, industrial psychology or hazardous substance management for instance. Your employees are your number one asset for success. Therefore we emphasize the importance of high-quality personal protective equipment (PPE). For you we test and certify PPE and conduct further conformity assessments within OHS.

You search for solutions in introducing OHS rules in your company? TÜV Rheinland offers tailored consulting and training solutions with innovative and flexible forms of learning. Our branch from China will be present as well providing the latest information on Asia.

With sustainable solutions TÜV Rheinland Academy ensures knowledge & competencies of your workforce. Thus, we support the sustainable HR management of our customers. Our portfolio includes ailor-made solutions for almst all qualification needs in the field of:

  • ƒIndustrial services
  • ƒInformation technology
  • ƒManagement
  • ƒMobility
  • ƒHealth & Safety

A+A is the world’s biggest and most important trade fair on occupational health and safety (OHS)

In the year 2013 the biennial fair featured 1,600 different health and safety exhibitors and attracted about 63,500 national and international visitors. This year on 27th to 30th October 2015, A+A opens its doors for the 34th time. The venue is Messe Düsseldorf in Germany. Next to nine halls with specialized exhibitors, there is a congress with interesting and vivid expert presentations and discussions about the

Highly Qualified Employees for Biopharmaceutical Industry

To ensure patients a gentle, effective and at the same time efficient treatment,  research-driven pharmaceutical companies need to develop, improve and launch qualitatively outstanding therapies and pharmaceuticals. Experts with relevant qualifications are required to provide the clinical trials and approval studies at doctor’s surgeries and in hospitals: e.g. study nurses and study assistants. They ensure, that trials and studies run competently and according to the clinical validation plan. Training institutions like PAREXEL Academy provide the aspiring specialists both, the know-how and the tools they can apply in clinical research practice.

TÜV Rheinland Academy cooperates with PAREXEL

From left to right: Carsten Kleinert, Prof. Dr. Ulf Schneider (PAREXEL International), Enrico Rühle, Siegfried Schmauder (TÜV Rheinland)

Cooperation to meet the growing needs of biopharmaceutical industry

PAREXEL International and TÜV Rheinland Academy & Life Care have entered into discussions regarding a possible cooperation in respect of building global standards for education and training in the field of Clinical Research. The cooperation aims to deliver tailored, meaningful and effective education and training programs to meet the increasing global demand for professionals in the biopharmaceutical industry and build a sustainable talent pipeline. Therefore, Prof. Dr. Ulf Schneider, PAREXEL International, and Enrico Rühle, TÜV Rheinland Academy & Life Care, had plan to cooperate in training business a Memorandum of Understanding (“MoU”). By concluding this MoU, both parties expressed their intention to explore the possibility of a cooperation its terms and conditions further.

Key issues of the co-operation between PAREXEL and TÜV Rheinland

As key issues have been defined:

  1. to explore the possibility of a co-operation in respect of offering and marketing trainings in the field of Clinical Research on a global scale by using both parties’ expertise.
  2. to co-operate in defined education and training areas, e.g.:
    • roll-out of PAREXEL Academy programs delivered at selected TÜV Rheinland Academy’s locations Germany, Greater China, South Korea, Japan, and further locations in Europe and South America.
    • set up of both, joint full-time and part-time certificate programs, and degree programs with established university partnerships.

 

Further more, the coooperation includes:

  • to use TÜV Rheinland Integrated Learning Management System (ILMS).
  • to market defined portfolio and use as recruitment instrument.
  • to implement an online job portal to place graduates and build a constant talent pipeline.

 

As the first action points have been defined:

  • to offer Site Staff Trainings in the field of Clinical Research at selected locations of TÜV Rheinland Academy in Germany.
  • to roll-out a joint „Nursing School“ program with a pilot in Poland with the perspective of expanding program offer in Eastern Europe.
  • to implement TÜV Rheinland ILMS into the PAREXEL learning environment.

 

About PAREXEL

PAREXEL International is a leading global biopharmaceutical services organization, providing a broad range of expertise-based contract research, consulting, medical communications, and technology solutions and services to the worldwide pharmaceutical, biotechnology and medical device industries. Headquartered near Boston, Massachusetts, PAREXEL operates in 80 locations with more than 15,000 employees in 50 countries. In Germany alone, the company employs more than 1,600 people.
PAREXEL Academy offers professionals training courses, workshops, and conferences at national and international levels since 2001.

LC ACADEMIE Logo

Launch of Interactive Online Platform

The New Training Company LC ACADEMIE Impresses with Novel Training Platform

LC ACADEMIE – the new joint venture between Luxcontrol, a subsidiary of TÜV Rheinland Group, and the technical service company Léon Kremer – launched an interactive online platform for their multi-sector trainings in Luxembourg.

LC ACADEMIE is a new, private platform for sector-independent trainings in Luxembourg. The offer comprises more than 150 different trainings to be expanded quickly from various sectors:

  • Hazard Prevention
  • Food Hygiene
  • Management
  • Human Resources
  • Personal Development
  • Safety
  • Standards
  • Environment
  • Regulations

 

Available on all devices

The platform is usable on all devices from tablet and PC to smartphone. Via the search bar the suitable course can be found fast and secure in the desired language: French, German, English, and Luxembourgish. The registration is easy and every seminar is shown with an overview of all course details including availability. One can choose to complete the seminar as in-house course or in one of the LC ACADEMIE training centers. The own profile gives an overview of certificates, attendance lists and other documents. All in all, the platform impresses through modern design and user-friendliness.

About LC Academie in Luxembourg

LC Academie LogoEnd of April 2015 Luxcontrol and Léon Kremer established the new training company LC ACADEMIE S.A.. The two responsible directors of this joint venture, Ralph Krips, CEO Léon Kremer and Jean-Marc Poncelet, Director Luxcontrol, target “a one stop shop for training that substantially covers the existing demand for training on the Luxembourg market” with state of the art training equipment and their novel training platform www.lc-academie.lu.

Find out more:

European online degree programs in Asia Pacific

European Online Degree Programs Now in Asia Pacific

Earn a Postgraduate Qualification in Risk & Safety Management or IT Security. Enhance your career with a recognized European degree.

The partnership between Risktec Solutions (TÜV Rheinland Group), and Liverpool John Moores University offers a unique opportunity to study for a postgraduate degree. Levels include:

  • Postgraduate Certificate (PgCert)
  • Postgraduate Diploma (PgDip)
  • Masters Degree (MSc)

Participation through online Distance Learning allows you to study from anywhere in the world, at times which suit you. Courses are taught in English.

The next program commences 1st February 2016.
Apply now to join.

Want to join the IT security program?

In cooperation with Ruhr-Universität Bochum (RUB), and isits AG (TÜV Rheinland Group), we offer the on-the-job distance learning course “Applied IT Security Master of Science” and online courses for those wanting to specialize in one particular field of IT Security. Distance learning makes it possible to study from anywhere in the world. Materials are sent per post and our e-learning platform provides participants additional information and resources.

Find out more!

See European online degree programs →